Do you guarantee the Wood Post Puller will work on my posts? Every situation is different and we can’t guarantee the Wood Post Puller will work every time without difficulty – but our customer feedback has been overwhelmingly positive from a wide variety of applications. Customers have used the Wood Post Puller to remove 6×6 posts set in concrete bases 3.5 feet deep x 20 inches in diameter. We stand behind our product but no puller will work in every situation and no guarantee is offered.
How will the Wood Post Puller work on broken fence posts? The Wood Post Puller was designed to remove broken, rotten posts set in concrete from the heavy clay soil in Texas when nothing else worked. We recommend using pry bars on opposite sides to grab the concrete footing and lift it out of the ground (instructions are included with the Wood Post Puller). Some digging may be necessary to locate the concrete or if the post has broken below grade level. A broken post makes it more difficult to ‘wiggle’ the footing and allow the water to form the mud layer – sticking a pry bar into the stump can provide some leverage, but it may be necessary to do multiple insertions of the spike tool around the base.
Will the Wood Post Puller work on wood fence posts broken below ground level with no concrete base? The integrity of the wood is the main question for this situation. If the wood is in good shape, but the break has happened below grade, then the Wood Post Puller method can be effective – it may be necessary to dig down around the post until the pry bars can grip the post and pull it out. The Wood Post Puller makes any lifting method more effective by forming the mud layer and relieving suction force. If the post is badly rotted or the wood is weak then the difficulty will be that any prying/lifting/gripping will cause the post to break apart – in this case we recommend to use a digging bar to break it into pieces and remove.
Can I use the Wood Post Puller on posts that don’t have concrete? What about steel t-posts? Yes, the Wood Post Puller also works for posts without concrete footings and customers have reported success with t-posts as well.
What is the purpose of ‘wiggling’ the post and footing? The Wood Post Puller is fundamentally different than any other post removal tool on the market – the Wood Post Puller works from the bottom-up – after inserting the spike tool into the ground the water is delivered directly to the bottom of the post/footing. As the water pressure from your hose forces more water out of the spike tool, it naturally spreads along the concrete and creates a layer of mud between the footing and the ground – greatly reducing the friction that holds the post/footing in place. It only takes the smallest movement to allow the water to penetrate and do its work – in difficult situations tapping the concrete and causing a vibration will allow the water to spread and form the mud layer.
Exactly what is included with the Wood Post Puller? Your Wood Post Puller purchase includes the spike tool that attaches to your garden hose and illustrated instructions that explain the method. **Since 2014** The Wood Post Puller is bundled with a hose-end shutoff for easier use.
What else will I need to remove my posts? The Wood Post Puller makes any lifting method more effective by forming the mud layer and greatly reducing the hold of the ground on the post while simultaneous relieving suction force, but the Wood Post Puller alone will not remove the post. for normal privacy fence posts (4×4 with concrete footings) the post and concrete together usually weigh less than 200 pounds so a couple of pry bars can easily do the lifting job. For normal privacy fence posts (4×4 with concrete footings) the post and concrete together usually weigh less than 200 pounds so a couple of pry bars can easily do the lifting job.
Does the water pressure make the hole bigger? The Wood Post Puller will not enlarge the hole when removing the post for typical situations (watch the video on our website, at the end you can see the hole is the same size as the concrete footing that was removed and there is a top-down view at the very end).
My soil is very hard – can I hammer the Wood Post Puller into the ground? The Wood Post Puller spike tool is well made and sturdy but we don’t recommend pounding it into the ground – it may go in fine but will also be difficult to remove. The recommended method (described in the directions) is to use a jackhammer technique of small up and down motions as you insert the tool into the ground. The water will penetrate and loosen the soil in front of the spike with each movement, forming mud that gets pushed out of the way allowing the spike to go deeper each time. In extremely compacted or sun-baked situations it may be helpful to soak the area with water the night before the work to loosen the top 3-4 inches of soil. The water will naturally run along the edge of the post/concrete and form the mud layer so any little wiggle in the post will be enough – even if the spike is not fully at the bottom.
Why do you recommend using crushed gravel instead of concrete to set the replacement posts?
Concrete holds the water next to the wood and accelerates the rot that will eventually cause the post to fail. A well-compacted mixture of soil and gravel will stabilize the post just as well without the negative aspects – the gravel allows for better drainage so your post will last longer and replacement becomes much easier. See our website for more info on the proper wood to use for your fence and how to pick pressure treated posts.
Is the Wood Post Puller available in my local store? The Wood Post Puller is new to the market and currently only sold through our website and other e-commerce.
My fence was damaged by a storm and I need to replace broken posts – when will I get my shipment? We strive for excellent customer service and nearly all Wood Post Puller orders placed through our website are shipped within 1~2 business days.
Do you offer free shipping? Of course “FREE SHIPPING” is never really free and is included in the item price. We found that free shipping over-charges the customers that are closest to us in Texas and provides the largest benefit to customers on either coast. To provide the best value to all customers fairly our Wood Post Puller has the same base cost and shipping is calculated. We don’t gouge our customers with shipping charges – after accounting for the box and other expenses the actual cost is slightly higher than the shipping charge to our customers.
Do you ship to Canada? Yes, order from our website using PayPal for shipment to Canada. Please email us for any other international locations.
I don’t have a PayPal account, how can I order the Wood Post Puller? You can purchase using PayPal without an account, click the BuyNow button for PayPal and use the link for Guest Checkout to enter your payment and shipping information. You can also purchase the Wood Post Puller from Amazon.